Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to ensuring that your orders are delivered safely and on time. Please review our shipping policy below for important details.
🚚 Order Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders are packed and dispatched by our warehouse or fulfillment team.
📍 Shipping Locations
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We currently ship across India to all major cities and towns.
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Orders are delivered through trusted third-party courier services.
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Cash on Delivery (COD) is available on most products, unless otherwise mentioned.
⏱️ Estimated Delivery Time
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
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Remote Areas: 7–10 business days
Note: Delivery times may vary based on location, courier capacity, and unforeseen delays such as weather conditions or local restrictions.
💰 Shipping Charges
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Free Shipping on prepaid orders unless otherwise stated.
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COD orders may include a small service or handling fee, visible at checkout.
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Any applicable shipping fees will be clearly displayed during checkout.
🔍 Order Tracking
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Once your order is shipped, you will receive a tracking ID and link via SMS, email, or WhatsApp.
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You can track your order status through the courier’s official website or tracking link provided.
⚠️ Delays & Failed Deliveries
We aim to deliver your order on time, but delays may occur due to:
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Courier delays or strikes
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Natural events (rain, floods, etc.)
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Address or contact information errors
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Local holidays or lockdowns
If delivery fails due to incorrect details or non-availability, re-attempts may be made. If the order is returned to us, re-shipping may incur additional costs.
🛡️ Customer Support
If you have not received your order within the expected timeframe or need help tracking it, please contact our support team:
📞 WhatsApp Support: +91 8147035947
📧 Email: harvaa.in@gmail.com